Privacy Policy
Effective date: May 15, 2026
Orion Intelligence (“Orion”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of user information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when users access or use the Orion Intelligence mobile application, web platform, and related services (collectively, the “Services”).
By accessing or using the Services, users acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how the Services are used, Orion may collect and process the following categories of information:
Account and User Information
- Name
- Email address
- Phone number
- Organization or company information
- User role and permissions
Operational and Business Information
- Flight-related operational data
- Scheduling information
- Crew coordination data
- Aircraft and trip-related information
- Internal workflow and operational records
Documents and Uploaded Content
- Files and documents uploaded to the platform
- Operational manuals
- Reports and internal records
Technical and Usage Information
- Device information
- IP address
- Browser and operating system details
- App usage activity
- Log and diagnostic information
Analytics Information
We may collect aggregated and anonymized analytics data to improve platform performance, functionality, reliability, and user experience.
2. How We Use Information
Orion uses collected information for legitimate business and operational purposes, including to:
- Provide and maintain the Services
- Authenticate users and manage access permissions
- Support operational workflows and coordination
- Improve platform functionality and performance
- Provide customer and technical support
- Monitor security, reliability, and system integrity
- Comply with applicable legal and regulatory obligations
- Prevent unauthorized access, fraud, abuse, or misuse
3. Data Sharing and Disclosure
Orion does not sell personal information.
Information may be shared only in the following circumstances:
- With authorized service providers and infrastructure providers supporting the operation of the Services
- With affiliated operational entities where necessary for service delivery
- Where required by applicable law, regulation, legal process, or governmental request
- To protect the rights, safety, security, or integrity of Orion, users, or third parties
- In connection with a merger, acquisition, restructuring, or sale of assets
All third-party service providers are expected to maintain appropriate confidentiality and security standards.
4. Data Storage and Security
Orion implements reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. Users acknowledge that they provide information at their own risk.
5. Data Retention
Information is retained only for as long as reasonably necessary to:
- Provide the Services
- Fulfill operational and contractual purposes
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
We may retain certain information for legitimate operational, backup, auditing, or legal purposes where required.
6. Third-Party Services and Integrations
The Services may integrate with or rely upon third-party platforms, tools, infrastructure providers, or services used within aviation and business operations.
Use of such third-party services may be subject to their own privacy policies and terms. Orion is not responsible for the privacy practices of third-party services outside of its direct control.
7. International Data Processing
Depending on infrastructure and operational requirements, information may be processed or stored in jurisdictions outside the user’s country of residence.
By using the Services, users acknowledge and consent to such processing and transfer where applicable.
8. User Rights
Subject to applicable law, users may have rights to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Object to or restrict certain processing activities
Requests may be submitted using the contact information below.
9. Children’s Privacy
The Services are intended for business and professional use and are not directed toward children under the age of 13. Orion does not knowingly collect personal information from children.
10. Changes to This Privacy Policy
Orion may update or modify this Privacy Policy periodically.
Updated versions will be posted through the Services or associated websites with an updated effective date. Continued use of the Services following changes constitutes acceptance of the revised Privacy Policy.
11. Contact Information
For privacy-related inquiries, support requests, or questions regarding this Privacy Policy, please contact: